[How to exchange the size, color and items]
First of all, please ask our store if it is a replaceable product.
Please do not ship without confirmation.
*The condition for exchange is that it is unused outdoors and there is no damage.
*Customers will be responsible for shipping charges.
1) Please tell me the correct size (or color, items) you want with reply mail.
2) Please return it to our store. Please use EMS(Post office) for return. Duties and tariff will be charged if you use other shipping companies.
3) Please specify "return of Japanese product for size exchange" on the return slip.
4) When you arrive at our shop, we will inform you of the return shipping billing link.
5) Once the payment is completed, we will ship the replacement item.return fee, we'll ship out your correct size shoes soon.
*Wrinkles and scratches on natural leather can also be replaced if the customer pays the shipping cost.
However, the replacement may also have wrinkles or scratches.
[Return address]
TOKYO BOPPER
4-25-7 Jingumae, Shibuya, Tokyo, Japan
Zip-code 150-0001
Phone number 81 33497 5528
First of all, please ask our store if it is a replaceable product.
Please do not ship without confirmation.
*The condition for exchange is that it is unused outdoors and there is no damage.
*Customers will be responsible for shipping charges.
1) Please tell me the correct size (or color, items) you want with reply mail.
2) Please return it to our store. Please use EMS(Post office) for return. Duties and tariff will be charged if you use other shipping companies.
3) Please specify "return of Japanese product for size exchange" on the return slip.
4) When you arrive at our shop, we will inform you of the return shipping billing link.
5) Once the payment is completed, we will ship the replacement item.return fee, we'll ship out your correct size shoes soon.
*Wrinkles and scratches on natural leather can also be replaced if the customer pays the shipping cost.
However, the replacement may also have wrinkles or scratches.
[Return address]
TOKYO BOPPER
4-25-7 Jingumae, Shibuya, Tokyo, Japan
Zip-code 150-0001
Phone number 81 33497 5528