(1) All of our products are original products and are different in size from other companies' products. Please refer to the size chart on the product page of the product you wish to purchase.
Please refer to the size chart on the product page for the second and subsequent pairs of shoes.
For more information about your size, please feel free to contact us by clicking on the "Contact Us" button.
Please feel free to ask for more information by clicking on the "Contact Us" button.
Please note that the size chart is based on standard Japanese sizes.
2) We accept payment by cash on delivery (cash on delivery) and credit card.
Please select the "Shipping Method of your choice" in the "Selecting a Shipping Method" section of the purchase page.
(3) Shoes and sizes marked "SOLD OUT!" on the order form may be restocked in some cases.
4) Sizes can be exchanged for unused outdoor shoes only.
Please try them on indoors immediately after arrival and contact us within one week if they do not fit.
If the item is a SALE item and is not in stock, it cannot be exchanged or returned.
5) If you do not receive an automatic reply email immediately after your order or inquiry, please contact us if you have an incorrect address, or if you are a spammer. The cause may be the mail filter settings. Please check your email settings and temporarily clear your spam filter.
6) We will send you an order confirmation email after we confirm the inventory.
If you do not have the item in stock, please let us know by replying to the email with your request for "shipping after it arrives", "product change" or "cancellation".
Please note that we may not be able to accept your order if we are out of stock. Please check the order confirmation email we send you.
Please check your order confirmation email from us.
[About natural leather]
The products are made of natural leather, so there may be some differences between each item.
The products are made of natural leather, so there may be some differences in each item.
◎If you have any other concerns such as scratches, etc., please contact us "as soon as it arrives" and "do not use it outdoors".
Products that have been used outdoors cannot be returned or exchanged for any reason or condition.
[About original sole / gaps and cracks]
The soles of our products are manufactured using high heat. In addition, they are manufactured one point at a time by a craftsman who presses and crimps the main body by hand.
As a result, there may be gaps between the sole and the body, chips or distortions in the sole, black or gray stains on the white sole, etc. and the soles may not be uniform.
There is a difference in the finish of these items one by one, and they will be different on each side.
There is no problem with the product or walking, but please understand that this is a phenomenon that cannot be avoided in the manufacturing process with the current technology before purchasing.
[If you do not receive a reply]
If you do not receive the order or inquiry e-mail, it may be due to "junk e-mail setting / address error".
If you do not receive a reply no matter how many times you send it, please use Instagram's direct message.